Welcome to Empire BlueCross BlueShield HealthPlus!

Empire Provides:*

Dental Care Dental Care
Vision Care Vision Care
Prescriptions Prescriptions
Transportation Transportation to and from your appointments
*Benefits vary by plan

Plus features like:

Nurse Help Line 24/7 NurseLine
1-800-300-8181 (TTY 711)
Find a Doctor Hundreds of Doctors
in Our Network
Search Now
Other Languages Representatives who
speak your language

Medicaid: Who's eligibile?

You may be covered by Medicaid, if:

  • You live in Brooklyn, the Bronx, Queens, Manhattan, Staten Island, Nassau County or Putnam County
  • You have high medical bills
  • You receive Supplemental Security Income (SSI)
  • You meet certain income, resource, age or disability requirements

Child Health Plus CHPlus:
Who's eligibile?

A child is eligible to join Child Health Plus if:

  • He or she is under the age of 19
  • He or she is not eligible for Medicaid
  • He or she has little or no other health insurance coverage
  • His or her family lives in Brooklyn, the Bronx, Queens, Manhattan, Staten Island or Nassau, Suffolk and Westchester counties

Managed Long-Term Care MLTC:
Who's eligibile?

You are eligible to enroll in Managed Long-Term Care if you:

  • Are eligible for New York Medicaid as determined by the NYC Human Resources Administration (HRA)
  • Live in Brooklyn, the Bronx, Manhattan, Queens or Staten Island
  • Have a chronic illness or disability that makes you eligible for services usually provided in a nursing home
  • Able to live at home without jeopardy to your health or safety
  • Have or are willing to change to a doctor who is willing to work with us
  • Require at least one of the following services for at least 120 days from the effective date of enrollment:
    • Nursing services in the home
    • Therapies in the home
    • Home health aide services
    • Personal care services in the home
    • Adult day care
    • Social day care

HARP: Who's eligibile?

You may be eligible for HARP if you:

  • Are 21 years old or older
  • Are enrolled in Medicaid
  • Have been diagnosed with serious mental illness (SMI)
  • Have been diagnosed with substance use disorder (SUD)
  • Meet specific criteria and risk factors determined by the state of New York

My Wellness Guide —
your tool for a
healthy life

  • Collect your health and activity data
  • Create action plans to meet your goals
  • Track progress on your personal timeline

From fitness to family, take control of your health
and well-being!

New Child Health Plus
renewal process

Child Health Plus members due to renew
on August 1:
Your renewal process has changed. Learn More

It starts with listening
to you.

To learn what matters to you, we just ask. If you receive a survey in the mail or by phone, please complete it. Help us make your plan better.