Pay Your New York Essential Plan
Premium online

To Pay Online

To make your premium payment online, grab your invoice and go to our Premium Payment website (ACI).* Follow the instructions listed on your invoice.

If you haven't already registered, you'll need to:

Step 1: Register on our Premium Payment website.

Step 2: Register by following the instructions online.

Step 3: Make your payment.

*Be sure to have your invoice nearby.

Other Ways to Pay

To make a payment, we will ask you for information about your account. Please make sure to have the following items nearby:

  • Your Member ID card
  • Your invoice (you will need to provide the ID number at the bottom of the invoice)
  • Method of payment. We accept the following types:
    • Credit card
    • Debit card

To make a payment by phone:

There are two easy ways to pay by phone. You can use the automated system or you can have one of our Associates help you with the payment process:

  • Call 1-855-554-7194.
    • Press ”1” to use the automated system.
    • Press ”2” to speak to an Associate.
    • Your payment is complete when you receive your confirmation number. Please stay on the line until you receive your confirmation number.

To mail your payment:

  • Send your payment slip with your account information to:

Empire BlueCross BlueShield HealthPlus
P.O. Box 1248
Newark, NJ 07101-9802

Need help with
something else?

  • To recertify or ask about payment status, call 1-888-809-8009.
  • Call 1-855-554-7194 and follow the prompts.
  • To talk about your benefits, call Member Services at 1-800-300-8181 (TTY 711). Our automated system lets you pay premiums on your own time.
  • If you received a bill for covered services, click here to download an Assignment of Benefits form and instructions.