Find a Doctor
Get the care you need from a provider you choose
Empire wants you to have the best care possible. That’s why we’ve partnered with many providers in your area. Find one who meets your needs using the search tool below. Search for different types of providers, like:
- Primary care providers (PCP)
- Labs (to get blood tests)
- Behavioral health providers
*Empire HealthPlus is currently awaiting approval from the Department of Health for Medicaid products in Suffolk, Westchester, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia, Greene, Delaware, Albany, Schenectady, Saratoga, Rensselaer, Clinton, Washington, Montgomery, Fulton, Warren, Essex and Schoharie counties. Providers showing on our look up tool listed under these counties will not be available until such approval is obtained.
- Provider Directory - MLTC
- Provider Directory - Nassau
- Provider Directory - NYC
- Provider Directory - Putnam
Want to change your PCP?
Use this search to find a PCP by location or specialty. Once you’ve found one you want, write down or copy their name so you can enter it into the Change your PCP tool.
Behavioral Health Care
You do not need to see your primary care provider (PCP) before getting behavioral health services. If you need help finding mental health and substance use services, call Member Services at 1-800-300-8181 (TTY 711) Monday through Friday from 8 a.m. to 8 p.m. Eastern time/Saturday from 9 a.m. to 5 p.m. Eastern time. If you think you are in danger of harming yourself or others, call 911 or go the nearest emergency room.
Can’t get to your doctor? Use LiveHealth Online.
Visit a doctor 24/7 through live video using LiveHealth Online. All you need is your smartphone, tablet or computer. Sign up or log in to get started.
Dental benefits are provided through LIBERTY Dental. To find a dentist, call LIBERTY Dental at 1-833-276-0847, or visit their website.Go to LIBERTY Dental
Need to speak with a nurse?
Call our 24/7 NurseLine at 1-800-300-8181 (TTY 711)
MLTC members, call 1-800-950-7679 (TTY 711)
Our team is available 24 hours a day and can:
- Give medical advice
- Find the right place to get care
- Help in any language
Empire HealthPlus mobile app
Always have your member ID card with you. Make check-in easier at your doctor visits or to fill prescriptions.