Find a Doctor
Get the care you need from a provider you choose
Empire wants you to have the best care possible. That’s why we’ve partnered with many providers in your area. Find one who meets your needs using the search tool below. Search for different types of providers, like:
- Primary care providers (PCP)
- Specialists
- Hospitals
- Labs (to get blood tests)
- Behavioral health providers
- Pharmacies
*Empire HealthPlus is currently awaiting approval from the Department of Health for Medicaid products in Sullivan, Columbia, Greene, Delaware, Albany, Schenectady, Saratoga, Rensselaer, Clinton, Washington, Montgomery, Fulton, Warren, Essex and Schoharie counties. Providers showing on our look up tool listed under these counties will not be available until such approval is obtained.
- Provider Directory - Nassau
- Provider Directory - Putnam
- Provider Directory - Kings
- Provider Directory - Bronx
- Provider Directory - Manhattan
- Provider Directory - Queens
- Provider Directory - Richmond
Want to change your PCP?
Use this search to find a PCP by location or specialty. Once you’ve found one you want, write down or copy their name so you can enter it into the Change your PCP tool.
Behavioral Health Care
You do not need to see your primary care provider (PCP) before getting behavioral health services. If you need help finding mental health and substance use services, call Member Services at 1-800-300-8181 (TTY 711) Monday through Friday from 8 a.m. to 8 p.m. Eastern time/Saturday from 9 a.m. to 5 p.m. Eastern time. If you think you are in danger of harming yourself or others, call 911 or go the nearest emergency room.
Can’t get to your doctor? Use LiveHealth Online.
Visit a doctor 24/7 through live video using LiveHealth Online. All you need is your smartphone, tablet or computer. Sign up or log in to get started.
Provider education and training
You can get more information about the providers in our health plan. Visit docinfo.org to search for providers and find out where they went to medical school.
Dental care
Dental benefits are provided through LIBERTY Dental. To find a dentist, call LIBERTY Dental at 1-833-276-0847, or visit their website.
Go to LIBERTY DentalVision care
Vision benefits are provided through Superior Vision. To find an eye doctor, call Superior Vision at 1-800-879-6901, or visit their website.
Go to Superior VisionNeed to speak with a nurse?
Call our 24/7 NurseLine at 1-800-300-8181 (TTY 711)
MLTC members, call 1-800-950-7679 (TTY 711)
Our team is available 24 hours a day and can:
- Give medical advice
- Find the right place to get care
- Help in any language
Sydney Health is Here
Sydney Health is now your mobile app. With Sydney, you can use your existing username and password to log in, save your member ID card, live chat with a representative, find a provider, and more. Don’t have an online account? It’s easy to make one — just register at the login screen.