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How to renew your benefits

We don’t want you or your family to be without health care coverage. Keep your benefits by renewing on time!

Be aware of scams and fraud during Medicaid renewals. There is no cost to complete a Medicaid renewal and if we reach out to you about renewing your coverage, we will never ask for money.


You need to renew your Medicaid health insurance each year.

1. Check your mail

You’ll get a notice in the mail about 90 days before your renewal date.

2. Renew your benefits

The letter will explain how to renew your benefits. Be sure to renew on time or you could lose your benefits.

We can help you renew

Call us at 1-888-809-8009 (TTY 711), or visit a local Community Service Center to get free, in-person help.

You can also renew by calling New York State of Health at 1-855-355-5777 (TTY 1-800-662-1220) or visiting www.nystateofhealth.ny.gov.

What if you lose your coverage?

We can help you reapply for Medicaid, Child Health Plus, or the Essential Plan. Call us at 888-809-8009 (TTY 711) or visit a local Community Service Center.

No longer qualify? There are other affordable plans that may be right for you. Learn more about your options.

Has anything changed?

Have you moved? Changed jobs? Got a new phone number? Be sure to change your information with the state. This will ensure you keep your benefits. Report any changes through New York State of Health. You can also call 1-855-355-5777 to update your information.

Go to New York State of Health website