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How to renew your benefits

We don’t want you or your family to be without health care coverage. Keep your benefits by renewing on time!


You need to renew your Medicaid health insurance each year.

1. Check your mail

You’ll get a notice in the mail about 90 days before your renewal date.

2. Renew your benefits

The letter will explain how to renew your benefits. Be sure to renew on time or you could lose your benefits.

We can help you renew

Call us at 1-888-809-8009 (TTY 711), or visit a local Community Service Center to get free, in-person help.

You can also renew by calling New York State of Health at 1-855-355-5777 (TTY 1-800-662-1220) or visiting www.nystateofhealth.ny.gov.

Has anything changed?

Have you moved? Changed jobs? Got a new phone number? Be sure to change your information with the state. This will ensure you keep your benefits. Report any changes through New York State of Health. You can also call 1-855-355-5777 to update your information.

Go to New York State of Health website