How to renew your benefits
We don’t want you or your family to be without health care coverage. Keep your benefits by renewing on time!
Medicaid
You need to renew your Medicaid health insurance each year.
1. Check your mail
You’ll get a notice in the mail about 90 days before your renewal date.
2. Renew your benefits
The letter will explain how to renew your benefits. Be sure to renew on time or you could lose your benefits.
We can help you renew
Call us at 1-888-809-8009 (TTY 711), or visit a local Community Service Center to get free, in-person help.
You can also renew by calling New York State of Health at 1-855-355-5777 (TTY 1-800-662-1220) or visiting www.nystateofhealth.ny.gov.
Child Health Plus (CHPlus)
You need to renew your children’s Child Health Plus (CHPlus) health insurance each year.
CHPlus members have a new renewal process. You need to renew through New York State of Health (NYSOH), the Official Health Plan Marketplace. You’ll no longer complete a paper renewal application.
What you need for your application
To help you renew quickly, please have the following ready:
- Proof of citizenship or immigration status: If your child or family's citizenship status has changed since last year, you may need to submit this to New York State of Health when you renew.
- Proof of income: You may need to provide proof of income (pay stubs, child support/alimony, unemployment insurance, etc.). If your income is the same as last year, you can use your Social Security number as proof.
We can help you renew
Call us at 1-888-809-8009 (TTY 711), or visit a local Community Service Center to get free, in-person help.
You can also renew by calling New York State of Health at 1-855-355-5777 (TTY 1-800-662-1220) or visiting www.nystateofhealth.ny.gov.
Note: When your child turns 19, they’re no longer eligible for CHPlus. They may still be eligible for another plan. Call us at 1-888-809-8009 (TTY 711), and we’ll talk to you about other options.
Essential Plan
You need to renew your Essential Plan health insurance each year, on or before your anniversary date.
1. Check your mail
You’ll get a notice in the mail about 60 days before your renewal date.
2. Renew your benefits
The letter will explain how to renew your benefits. Be sure to renew on time or you could lose your benefits.
We can help you renew
Call us at 1-888-809-8009 (TTY 711), or visit a local Community Service Center to get free, in-person help.
You can also renew by calling New York State of Health at 1-855-355-5777 (TTY 1-800-662-1220) or visiting www.nystateofhealth.ny.gov.
Has anything changed?
Have you moved? Changed jobs? Got a new phone number? Be sure to change your information with the state. This will ensure you keep your benefits. Report any changes through New York State of Health. You can also call 1-855-355-5777 to update your information.
Go to New York State of Health website