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Member resources

In your community

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Community support

When you need a little extra help, it can be hard to know where to go. Use ACCESS NYC to find support near you for food, money, housing, work and more.

Go to ACCESS NYC

Community events

Dental Care Workshop
Thurs., July 19th 10:00 AM - 2:00 PM

Our health educators help NYC families get health and stay healthy. Join us for a free health workshop on Dental Care. You'll learn how to keep your family’s teeth healthy.
Event Information

Childhood Obesity Workshop
Thurs., July 26th 12:00 PM - 3:00 PM

Our health educators help NYC families get health and stay healthy. Join us for a free health workshop on Childhood Obesity. You'll learn how to keep your family healthy.
Event Information

Adolescent's Health Workshop
Thurs., Aug 2nd 10:00 AM - 1:00 PM

Our health educators help NYC families get health and stay healthy. Join us for a free health workshop on Adolescent's Health. You'll learn how to keep your family healthy.
Event Information

Lead Poisoning Workshop
Thurs., Aug 9th 10:00 AM - 1:00 PM

Our health educators help NYC families get health and stay healthy. Join us for a free health workshop on Lead Poisoning. You'll learn how to keep your family healthy.
Event Information

Love Your Skin! Sun Safety Workshop
Tues., July 24th 2:00 PM - 4:30 PM PM

We offer free health education workshops for children, parents, and staff at our Community Service Centers (CSC). This July, we are focusing on Sun Safety! Come learn the best ways to protect your skin from sun damage.
Event Information

Healthy Child Immunizations Workshop
Thurs., Aug 2nd 2:00 PM - 4:00 PM

Get ready for the school year with immunization tips from our community health educators! As part of those regularly scheduled doctor’s appointments, it’s important that parents discuss their children’s immunization schedule with a healthcare professional.
Event Information

Healthy Child Immunizations Workshop
Thurs., Aug 9th 2:00 PM - 4:00 PM

Get ready for the school year with immunization tips from our community health educators! As part of those regularly scheduled doctor’s appointments, it’s important that parents discuss their children’s immunization schedule with a healthcare professional.
Event Information

There are no events in your area at this time. Check back soon!

There are no events in your area at this time. Check back soon!

Dental Care Workshop
Thurs., July 19th 2:00 PM - 4:30 PM PM

Our health educators help NYC families get health and stay healthy. Join us for a free health workshop on Dental Care. You'll learn how to keep your family’s teeth healthy.
Event Information

Love Your Skin! Sun Safety Workshop
Wed., July 25th 2:00 PM - 4:30 PM PM

We offer free health education workshops for children, parents, and staff at our Community Service Centers (CSC). This July, we are focusing on Sun Safety! Come learn the best ways to protect your skin from sun damage.
Event Information

Healthy Child Immunizations Workshop
Wed., Aug 8th 10:00 AM - 12:00 PM

Get ready for the school year with immunization tips from our community health educators! As part of those regularly scheduled doctor’s appointments, it’s important that parents discuss their children’s immunization schedule with a healthcare professional.
Event Information

There are no events in your area at this time. Check back soon!

Member Health Advisory Committee

We want to hear from you! Empire holds in-person meetings with our plan members to get feedback about:

  • Your health care and benefits
  • Our health and wellness programs
  • How we can improve

If you get an invite to attend, please join us! Meetings are offered citywide and in multiple languages.

Community Service Centers

Come talk to us in person. Our team is ready to help you:

  • Find out if you’re eligible for one of our plans
  • Learn about what’s covered
  • Complete an enrollment application
  • Get answers to your questions
  • Attend a health workshop
Find a center near you

Get the resources you need to manage your health

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Use these resources to help you get the most from your benefits and live your best life.

Member handbooks

Your member handbook is your go-to guide for health services. When you have a question, check your handbook or contact us . Find out about:

  • How to use your benefits
  • How to choose a primary care provider (PCP)
  • How to get help if your doctor’s office is closed
  • How to reach Member Services if you have questions
  • Your rights and responsibilities as an Empire member