[Skip to Content]

Member resources

In your community

Family walking in NYC

Community support

When you need a little extra help, it can be hard to know where to go. Use ACCESS NYC to find support near you for food, money, housing, work and more.

Go to ACCESS NYC

Community events

Healthy Child/Immunization Workshop
Thurs., Sept. 13th 3:00 PM - 6:00 PM

Our health educators help NYC families get health and stay healthy. Join us for a free health workshop on Healthy Child/Immunization. You'll learn how to keep your family healthy.
Event Location

Dental Care Workshop
Thurs., Sept. 20th 3:00 PM - 6:00 PM

Our health educators help NYC families get health and stay healthy. Join us for a free health workshop on Dental Care. You'll learn how to keep your family’s teeth healthy.
Event Location

Healthy Eating Workshop
Thurs., Sept. 27th 12:00 PM - 3:00 PM

Our health educators help NYC families get health and stay healthy. Join us for a free health workshop on Healthy Eating. You'll learn how to keep your family healthy.
Event Location

Celebrating Hispanic Heritage Month at Sunset Park
Fri., Sept. 14th 11:00 AM - 1:00 PM

Hispanic Heritage Month is celebrated and honored every year from September 15th through October 15th. Come join us in the cultural celebration!
Event Location

There are no events in your area at this time. Check back soon!

Healthy Child Immunizations Workshop
Wed., Sept. 12th 3:00 PM - 6:00 PM

Get ready for the school year with immunization tips from our community health educators! As part of those regularly scheduled doctor’s appointments, it’s important that parents discuss their children’s immunization schedule with a healthcare professional
Event Location

Celebrating Hispanic Heritage Month at Richmond Hill Office
Tues., Sept. 18th 11:00 AM - 2:00 PM

Hispanic Heritage Month is celebrated and honored every year from September 15th through October 15th. Come join us in the cultural celebration!
Event Location

National Voters Registration Day at Jamaica Office
Tues., Sept. 25th 10:00 AM - 3:00 PM

Join in National Voters Registration Day!
Event Location

National Voters Registration Day at Richmond Hill
Tues., Sept. 25th 10:00 AM - 3:00 PM

Join in National Voters Registration Day!
Event Location

National Voters Registration Day at Hempstead Office
Tues., Sept. 25th 11:00 AM - 3:00 PM

Join in National Voters Registration Day!
Event Location

Celebrating Hispanic Heritage Month at Hempsted Office
Thurs., Sept. 27th 1:00 PM - 3:00 PM

Hispanic Heritage Month is celebrated and honored every year from September 15th through October 15th. Come join us in the cultural celebration!
Event Location

Help Your Child Stay Healthy Workshop
Wed., Sept. 5th 2:00 PM - 4:00 PM

Your children are a precious gift. Get ready for back to school and come learn how to keep your child healthy!
Event Location

Member Health Advisory Committee

We want to hear from you! Empire holds in-person meetings with our plan members to get feedback about:

  • Your health care and benefits
  • Our health and wellness programs
  • How we can improve

If you get an invite to attend, please join us! Meetings are offered citywide and in multiple languages.

Community Service Centers

Come talk to us in person. Our team is ready to help you:

  • Find out if you’re eligible for one of our plans
  • Learn about what’s covered
  • Complete an enrollment application
  • Get answers to your questions
  • Attend a health workshop
Find a center near you

Get the resources you need to manage your health

Woman in subway with phone

Use these resources to help you get the most from your benefits and live your best life.

Member handbooks

Your member handbook is your go-to guide for health services. When you have a question, check your handbook or contact us. Find out about:

  • How to use your benefits
  • How to choose a primary care provider (PCP)
  • How to get help if your doctor’s office is closed
  • How to reach Member Services if you have questions
  • Your rights and responsibilities as an Empire member