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Updates and announcements

Children’s Home and Community Based Services (HCBS)

Starting October 1, 2019, Empire will cover Children’s HCBS for eligible Medicaid members. Learn more in your Member Handbook update:

August 2019 member handbook update — English
August 2019 member handbook update — Spanish

To learn more about Children’s HCBS services and the Children’s Health and Behavioral Health System Transformation, visit the New York State Office of Mental Health website or view this brochure.

Why choose Empire?

We’ll help you with your health care needs every step of the way.

  • We work with hundreds of doctors and facilities to make getting care easy.
  • Our 24/7 NurseLine gives you fast, free medical advice, anytime day or night, in more than 170 languages.
  • We’re available to talk in person at any one of our Community Service Centers.
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