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Medicaid and low-cost insurance in New York

Stay informed about coronavirus (COVID-19)

Have questions about COVID-19 vaccines?

Visit our COVID-19 Resource Center for more information.

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See a doctor with LiveHealth Online

Video chat with a doctor 24/7 from your smartphone, tablet or computer at no cost to you. It’s an easy way to get care for you or your family anytime of the day or night without leaving home.

Start using LiveHealth Online

A dental benefits vendor had a data breach which impacted certain members. To learn more, please visit here or call toll free at 888-220-5006.

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Updates and announcements

Reminder for Medicaid members

Starting September 1, 2022, you will need to use a prescriber and pharmacy that is enrolled with Medicaid Fee for Service. If your prescriber or pharmacy is not enrolled with Medicaid Fee for Service, the prescriptions and supplies that they prescribe or fill will not be covered. You should have received a letter from us in June 2022 if you filled a prescription by a prescriber or pharmacy who was not enrolled. Please follow the instructions in the letter to find a new provider or pharmacy before September 1, 2022. You can use the Find a Doctor tool here to find a provider or pharmacy enrolled in Medicaid Fee for Service.

Get your free flu shot today!

Give your health the best shot this flu season. Find a plan pharmacy near you.

Local services, close to home

When you need a little extra help, it can be hard to know where to go. Get help finding food, jobs, housing and other things you may need.

Find local support

The same great plans — in more counties than ever

Great news! As of January 1, 2020, you can receive Essential Plan coverage from Empire BlueCross BlueShield HealthPlus in these eight counties:

  • Delaware
  • Dutchess
  • Orange
  • Rockland
  • Suffolk
  • Sullivan
  • Ulster
  • Westchester

Live in one of these locations? Enroll with Empire today, or call 1-844-430-1699 (TTY 711) to find out if you qualify!

Why choose Empire?

We’ll help you with your health care needs every step of the way.

  • We work with hundreds of doctors and facilities to make getting care easy.
  • Our 24/7 NurseLine gives you fast, free medical advice, anytime day or night, in more than 170 languages.
  • We’re available to talk in person at any one of our Community Service Centers.
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Sydney Health is Here

Sydney Health is now your mobile app. With Sydney, you can use your existing username and password to log in, save your member ID card, live chat with a representative, find a provider, and more. Don’t have an online account? It’s easy to make one — just register at the login screen.

Download Sydney Health

Thinking about pregnancy?

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Flu Shots

Fall is a great time of year, but also the start of flu season. A flu shot can help protect you and your loved ones for months to come. You can get a flu shot at local pharmacies like Rite Aid and CVS. Some pharmacies offer walk-in flu shots, while others ask you to make an appointment. Just bring your health insurance card along with a photo ID when you go. You can also call your doctor’s office to see if flu shots are available there. Empire recommends that children get their flu shot at their doctor’s office.