Welcome to Empire
Stay informed about coronavirus (COVID-19)
We’re here to help you with the latest information about your benefits, getting care, and finding local help and resources.
See a doctor with LiveHealth Online
Video chat with a doctor 24/7 from your smartphone, tablet or computer at no cost to you. It’s an easy way to get care for you or your family anytime of the day or night without leaving home.
Find the health plan that fits your life
For low-income adults, pregnant women and children
Child Health Plus
For children under age 19 who are not eligible for Medicaid and don’t have health benefits
For adults age 19-64 who are not eligible for Medicaid, CHPlus or minimum essential coverage
Managed Long-Term Care (MLTC)
For adults age 18 or older who are eligible for Medicaid and have a chronic illness or disability requiring long-term services and supports
Health and Recovery Plan (HARP)
For adults age 21 or older who have Medicaid and have been diagnosed with a serious mental illness or substance abuse disorder
Medicaid Advantage Plus (MAP)
For adults 18 or older who are eligible for Medicaid and Medicare and have a chronic illness or disability requiring long-term services and supports
Want to learn more about our health plans?
Yes, please call me!
Updates and announcements
LiveHealth Online ― quick and easy access to care
Can’t get to your doctor? Visit a doctor 24/7 through video chat using LiveHealth Online. All you need is your smartphone, tablet or computer. Don’t wait until your next sick day.
The same great plans — in more counties than ever
Great news! On January 1, 2020, Empire BlueCross BlueShield HealthPlus will offer Essential Plan in these eight counties:
Live in one of these locations? Enroll with Empire today, or call 1-844-430-1699 (TTY 711) to find out if you qualify!
Children’s Home and Community Based Services (HCBS)
Starting October 1, 2019, Empire will cover Children’s HCBS for eligible Medicaid members. Learn more in your Member Handbook update:
August 2019 member handbook update — English
August 2019 member handbook update — Spanish
To learn more about Children’s HCBS services and the Children’s Health and Behavioral Health System Transformation, visit the New York State Office of Mental Health website or view this brochure.
Why choose Empire?
We’ll help you with your health care needs every step of the way.
- We work with hundreds of doctors and facilities to make getting care easy.
- Our 24/7 NurseLine gives you fast, free medical advice, anytime day or night, in more than 170 languages.
- We’re available to talk in person at any one of our Community Service Centers.