To Pay Online
To make your premium payment online, grab your invoice and go to our Premium Payment website (ACI).* Follow the instructions listed on your invoice.
If you haven't already registered, you'll need to:
Step 1: Register on our Premium Payment website.
Step 2: Register by following the instructions online.
Step 3: Make your payment.
*Be sure to have your invoice nearby.
Other Ways to Pay
Pay by phone:
- Get your bank routing number and account number from the bottom of your check.
- Call 1-855-554-7194 and follow the prompts.
- Use your dial pad to put in what you’re asked for.
- Don’t hang up until you get your confirmation number!
Pay through a representative:
Call 1-855-554-7194 Monday through Friday from 8 a.m. to 8 p.m. and Saturday from 9 a.m. to 5 p.m. Eastern time and follow the prompts.
Pay by mail:
We still take payments by regular mail at:
Empire BlueCross BlueShield HealthPlus
P.O. Box 1248
Newark, NJ 07101-9802
Need help with
To recertify or ask about payment status,
To talk about your benefits,
call Member Services at 1-800-300-8181 (TTY 711).
Our automated system lets you pay premiums on your own time.